Terms & Conditions

1. About Us

Avenhood operates the website avenhood.com. These terms govern your use of the website and any purchases made through it. By placing an order, you agree to these terms.

2. Orders

All orders are subject to availability and acceptance. When you place an order, you will receive an order confirmation by email. This confirmation constitutes our acceptance of your order and forms a binding contract.

We reserve the right to cancel an order if the product is unavailable, there is an error in the pricing, or we are unable to verify your payment.

3. Pricing

All prices are displayed in British Pounds Sterling (GBP) and include VAT at the prevailing rate. Delivery costs are shown separately at checkout. We reserve the right to amend prices at any time, though this will not affect orders already confirmed.

4. Payment

Payment is processed securely via Stripe at the time of ordering. We accept major credit and debit cards. Payment must be received in full before dispatch.

5. Delivery

We deliver to addresses within the United Kingdom only. Estimated delivery times are provided at checkout and in your order confirmation. Please see our Delivery Policy for full details.

6. Returns & Refunds

We offer a 14-day return period from the date of delivery in accordance with the Consumer Contracts Regulations 2013. Please see our Returns & Refund Policy for full details.

7. Warranty

Our products come with a five-year warranty against manufacturing defects. Please see our Warranty page for full terms.

8. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Avenhood and is protected by copyright. You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law. Our total liability for any claim shall not exceed the price of the product(s) purchased.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For questions about these terms, please contact us at hello@avenhood.com.